Terms and Conditions
Last updated: December 5, 2025
1. Scope
1.1. The use of this website and the business relationship between Bodyswiss AG, registered under commercial register number CHE-201.144.588 and located at Bodenstrasse 5, 8332 Rumlikon, (hereinafter "Bodyswiss AG") and its customers are subject to the following General Terms and Conditions (GTC) in their currently valid version. The GTC are available and valid at the time of visiting the website or ordering goods.
1.2. The offer on this website is exclusively aimed at customers residing in Switzerland, the Principality of Liechtenstein, Germany and Austria.
1.3. For the purposes of these terms and conditions, a customer is any natural or legal person who maintains business relations with Bodyswiss AG.
1.4. The General Terms and Conditions, Delivery and Payment Terms, and Privacy Policy may be updated from time to time. These General Terms and Conditions are binding and apply exclusively. Deviating or supplementary terms require the express written confirmation of Bodyswiss AG to be effective.
1.5. By using this website or ordering goods, the customer expressly declares his agreement with these terms and conditions, including the delivery and payment terms.
1.6. Should individual provisions of these Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
2. Offer and service
2.1. The presentation of the products in the online shop serves only as an invitation to place an order and does not constitute a legally binding offer.
2.2. Descriptions of services in catalogs or on the websites of Bodyswiss AG are not binding assurances or guarantees.
2.3. All offers are valid only "while stocks last", unless expressly stated otherwise.
2.4. Errors and omissions regarding offers and product descriptions are reserved.
3rd Prizes
3.1. The prices quoted by Bodyswiss AG include statutory VAT as standard, as well as any advance recycling fees and copyright levies for electronic devices, unless otherwise stated.
3.2. All prices are quoted in Swiss francs (CHF) and are net prices.
3.3. Additional shipping costs, unless otherwise stated, are to be borne by the customer and will be shown separately during the ordering process.
3.4. Bodyswiss AG reserves the right to make technical changes and to correct errors and misprints. In particular, the company reserves the right to change prices at any time and without prior notice.
3.5. Please note that consulting and support services are not included in the sales prices.
4. Ordering and conclusion of contract
4.1. The offers on the Bodyswiss AG website serve as a non-binding invitation to customers to order products and/or services from Bodyswiss AG.
4.2. By placing an order via this website and agreeing to these terms and conditions, the customer submits a legally binding offer to conclude a contract.
4.3. Bodyswiss AG will then automatically send an “order confirmation” by email, confirming receipt of the customer's offer by Bodyswiss AG.
4.4. Orders placed are binding for the customer unless otherwise stated. Unless otherwise stated, there is no right of return or cancellation.
4.5. The contract is concluded as soon as Bodyswiss AG sends a declaration of acceptance by e-mail, confirming the shipment of the ordered products or services.
4.6. Orders will only be shipped after full payment has been received and the goods are available.
4.7. Should it transpire after conclusion of the contract that the ordered goods cannot be delivered, or cannot be delivered in full, Bodyswiss AG reserves the right to withdraw from the entire contract or from part of the contract.
4.8. If payment has already been made, it will be refunded to the customer. If no payment has yet been made, the customer is released from the obligation to pay.
4.9. Bodyswiss AG is not obliged to make replacement deliveries in the event of contract termination.
5. Payment options
5.1. Bodyswiss AG offers the customer the payment options specified in the ordering process.
5.2. Bodyswiss AG reserves the right to exclude customers from individual payment options without giving reasons.
6. Retention of title
6.1. The delivered goods remain the property of the seller until full payment has been received.
7. Right of withdrawal
7.1. In accordance with legal provisions, the customer has a right of withdrawal within 14 calendar days of receiving the goods.
7.2. The deadline is considered met if the customer sends the written cancellation by email or registered letter to Bodyswiss AG within this period. The cancellation does not need to be justified.
7.3. Exercising the right of withdrawal leads to the cancellation of the contract. The customer is obligated to return the goods within 7 calendar days, in their original packaging and complete with all accessories, along with the delivery note, to the specified return address of Bodyswiss AG.
7.4. Returns to Bodyswiss AG are at the customer's expense and risk.
7.5. Any payments already made will be refunded to the customer by Bodyswiss AG within 20 calendar days of receipt of the goods, provided that the goods have already been returned or the customer can provide proof of shipment.
7.6. Bodyswiss AG reserves the right to demand reasonable compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct this from payments already made or to invoice the customer.
7.7. A right of withdrawal is not granted in the following cases:
– If the contract is subject to an element of chance, in particular if the price is subject to fluctuations over which Bodyswiss AG has no influence.
– If the contract concerns a movable item that is manufactured according to the customer's specifications or is clearly tailored to personal needs.
– If the contract concerns digital content and this content is not provided on a physical data carrier, or if the contract must be fully performed immediately by both contracting parties.
– If the contract concerns a service and Bodyswiss AG must have fully performed the contract with the express consent of the customer before the withdrawal period has expired.
8. Liability
8.1. Bodyswiss AG excludes all liability, regardless of its legal basis, as well as claims for damages against itself, its employees and any agents.
8.2. In particular, Bodyswiss AG accepts no liability for indirect damages and consequential damages, lost profits or other personal injury, property damage and financial losses of the customer.
8.3. Subject to mandatory legal provisions, such as in cases of gross negligence or intentional misconduct, further liability remains unaffected.
9. Warranty
9.1. Bodyswiss AG aims to deliver goods of impeccable quality.
9.2. In the event of defects reported in a timely manner, Bodyswiss AG assumes the warranty for the absence of defects and the functionality of the purchased item by the customer during the statutory warranty period, which is generally two years from the date of delivery.
9.3. Bodyswiss AG reserves the right to decide whether warranty claims will be fulfilled through free repair. Further claims are excluded.
9.4. The customer shall bear the collection and delivery costs in the event of a warranty claim.
9.5. The warranty excludes normal wear and tear, the consequences of improper handling or damage by the customer or third parties, and defects attributable to external circumstances.
9.6. Likewise, the warranty for consumable and wear parts is excluded.
10. Data protection
10.1. Bodyswiss AG is entitled to process, use, and market the data collected during the conclusion of the contract to fulfill its obligations under the purchase agreement. Data required for the performance of the services may also be passed on to commissioned service partners (e.g., logistics partners) or other third parties.
11. Applicable Law
11.1. The relationship between Bodyswiss AG and its customers is governed in all cases by Swiss law in accordance with the provisions of the Swiss Code of Obligations (OR) and the Swiss Civil Code (ZGB). The application of the provisions of the Vienna Sales Convention (“United Nations Convention on Contracts for the International Sale of Goods”) is expressly excluded. It should also be noted that the contractual language is German.